FLIGHT RESERVATION PROCEDURE.
To book your flight kindly select the preferred date and we will contact you to provide the available flight times on the selected date.
STANDARD TERMS AND CONDITIONS FOR HELICOPTER FLIGHTS
1. All passengers to complete the passenger declaration form prior to flight.
2. CANCELLATION POLICY:
A. In the event of poor weather conditions or other external factors out of our reasonable control, the flight may be canceled at short notice, without any charges being applied to the client. Flights can be re-scheduled as agreed, otherwise, a refund will be issued.
B. CANCELATION COMING FROM THE CLIENT:
3. PASSENGER IDENTIFICATION:
Due to official regulations in the UAE, passengers are obliged to present official identification when checking in for their flight.
4. WEIGHT AND BALANCE:
Passengers' weight will be checked prior to their flight due to helicopter weight and balance regulations and restrictions.
5. AIRCRAFT CAPACITY LIMITED TO 4 PASSENGERS (FAMILY/GROUPS) PER FLIGHT.
6. CHILDREN – due to GCAA regulations, children above 2 years are allowed to fly. Children below 2 years are not allowed to board the aircraft.
7. DRESS CODE:
Clients are recommended to dress in comfortable and respectful clothes. Swimwear is not allowed. Due to headphone use, earrings can be worn at the passenger’s sole risk.
8. PASSENGER AND BAGGAGE SAFETY AND SECURITY:
A. Passengers will be subject to security control as per GCAA regulations. Baggage / large bags/purses are not allowed onboard the helicopter and must be left at the designated lockers.
B. Hand baggage is limited to personal effects (i.e., essential items only)
PHOTOGRAPHY AND VIDEO SHOOTING:
Due to security policies, HD camcorders or cameras with telephoto lens greater than 400mm are not permitted to be carried onboard the helicopter unless proper written approvals, issued by the Dubai, authorities are presented to Helidubai. Casual tourist photography and video are allowed. The pilot has the final authority.
9. Passengers must arrive at the helipad 45 minutes before the flight for check-in and safety briefing.
All flights are subject to force majeure, helicopter availability, air traffic control authorization, and weather conditions.
11. FLIGHT ROUTE AND DURATION:
Flight routes and duration are subject to change due to air traffic control regulations or other unexpected factors beyond Helidubai’s reasonable control.
KEEPING YOU SAFE